Privacy Policy for Royal Mandalay Jewelry

1. Information We Collect
We collect personal information that you provide to us when using our website, including but not limited to:

• Account Information: When you create an account or make a purchase, we may collect details such as your name, email address, phone number, billing address, and shipping address.

• Payment Information: We collect payment information (e.g., credit card details or PayPal information) necessary to process your transactions. This information is securely processed through third-party payment processors, and we do not store your full payment details on our servers.

• Order History: We track your purchase history, including the items you have purchased, dates of purchase, and shipping details to fulfill your orders and improve our service.

• Communication Information: If you contact us directly through email, phone, or via the website, we may collect and store information related to your communication to provide customer support or address your inquiries.
   

2. How We Use Your Information
We use the information we collect for various purposes, including:

• Order Processing and Fulfillment: To process and ship your orders, verify payment information, and send you order confirmations or updates.

• Customer Support: To respond to your questions, provide assistance, and resolve any issues related to your orders or account.

• Marketing and Promotions: With your consent, we may send you promotional materials or newsletters related to our products and services. You can opt-out at any time by following the unsubscribe link in our emails.

• Improvement of Our Services: To analyze how customers use our website, improve the user experience, and enhance our product offerings.

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements, including our Terms and Conditions.
   

3. How We Protect Your Information
We take your privacy and data security seriously. We use industry-standard encryption technologies to protect your personal and payment information during transactions. Our website employs Secure Socket Layer (SSL) encryption to ensure secure communication between your browser and our server.
However, please note that no method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website and business, such as payment processors, shipping companies, and email marketing platforms. These providers are only authorized to use your information for the purpose of performing their services.

• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, as well as that of our customers or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any changes to the ownership or use of your personal information.
   

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and activities on our website.

• Essential Cookies: These are necessary for the functioning of our website, such as for completing transactions or saving items in your shopping cart.

• Analytics Cookies: We use third-party analytics tools (such as Google Analytics) to gather anonymous information about how visitors use our website, helping us improve site performance and user experience.

• Advertising Cookies: With your consent, we may use cookies to serve targeted ads based on your browsing activity.
   

You can control cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use some features of our website.

6. Your Rights and Choices
You have the following rights regarding your personal information:

• Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

• Data Deletion: You may request the deletion of your personal information, subject to certain legal or operational restrictions.

• Privacy Requests: If you have any concerns about how your personal information is handled, or if you wish to exercise your rights, please contact us at [Insert Email Address].

7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your personal information is no longer required, we will securely delete or anonymize it.

8. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.