Refund Policy

The refund policy for Royal Mandalay outlines the terms and conditions governing returns, exchanges, and refunds for our products. While we strive to ensure customer satisfaction, Royal Mandalay is not liable for any dissatisfaction due to reasons beyond product defects or shipping issues. All return or refund requests must be made within 30 days of receiving your order. Products must be returned in their original condition and packaging for a refund or exchange to be processed. Royal Mandalay reserves the right to refuse returns or exchanges if the product shows signs of wear, damage, or misuse. In the event of a product defect or shipping error, Royal Mandalay will provide a full refund or replacement, including return shipping costs. Refunds will be issued to the original payment method. Royal Mandalay reserves the right to update or modify this refund policy at any time, with any changes being posted on the website. This refund policy and the use of our website are governed by the laws of the state of Texas, and any disputes related to returns or refunds will be resolved in the appropriate courts within Texas.